Dear Guests,
Namaste and a very warm welcome to Hotel Annapurna View, Sarangkot, Pokhara! It is with great delight that my team and I welcome you to Hotel Annapurna View and we trust that you will enjoy your stay.

Hotel Policy & Rules

The Hotel Management requests that every guest comply with the Hotel Policy and Rules listed below in order to ensure a safe and pleasant stay. Please bear in mind especially that if these rules are not observed, we may have to refuse to offer accommodation and/or other facilities within the premises, and in some cases we may charge you for losses that have been incurred.

Initiatives for SDGs
We are working on SDGS (Sustainable Development Goals) as much as we can. In addition to goals such as regional development, employment promotion and gender equality, the hotel pays attention to the following points regarding environmental protection.
1: Protection of water resources
2: Saving energy
3: Reduction of waste

From these points of view, there are some things I would like to ask our customers.
A) Please stop the water diligently when washing or showering.
B) For towels that do not need to be replaced, hang them on the towel rack.
(Towels that need to be replaced go into the bathtub)
C) Set the air conditioner to 26 degrees in summer and 22 degrees in winter.
D) Do not replace the toilet paper if there is enough space left
E) If the trash bag in the trash box is clean, it will not be replaced.

Check-in/Check-out for Hotel Guest
The Hotel's check-in time is after 2 pm and check-out time is before 12 noon. The hotel will make every effort to personalize our guest's stays if provided ETA information at a time of reservation. Late check-out requests may be made through the Front Desk only, and are subject to determination based on hotel occupancy. Otherwise, 50% charge will apply till 18:00 hrs for late check-out and 100% charge for after 18:00hrs.

Cancellation Policy
All confirmed reservations not cancelled at least 7 days prior to arrival will be the responsibility of the customer. Cancellations received before 7 days prior to arrival 30% reservation deposit are refundable. If received after 7 days, reservation deposit are not refund. Please provide notice of cancellation before stated period prior to arrival to avoid a penalty on room and tax.
** There are different rules for group reservations (5 rooms or more).

Deposit / Guarantee
All reservations are confirmed by paying 30% of the accommodation fee as a reservation fee in advance. If you cancel within the specified period, the deposit will be refunded. (However, the bank fee for refund will be borne by the customer).
** There are different rules for group reservations (5 rooms or more).

Smoking Policy
Hotel Annapurna view Sarangkot is a 100% non-smoking facility. Smoking is not permitted within the hotel premises. Should it be determined that smoking has taken place in a guestroom or public area, the hotel will charge a Rs 50,000 cleaning fee, placed on the guest folio before or after check-out.

Payment Policy
• Please pay for accommodation and other charges at the Front Desk in Nepalese rupees or US Dollar or credit cards that are recognized by the Hotel Management. Please pay at the time of your departure or upon request of the Hotel Management.
• If payment is to be made in Nepalese or US Dollar currency or by credit card, please note that payment of accommodation charges will occur upon check-in.
• Personal cheques are acceptable if the cheque is liable for "Good for Payment."
• When signing for a bill in a bar or restaurant, please show your room key. The signature should be that of the person in whose name the room is registered under.
** There are different rules for group reservations (5 rooms or more).

Currency Exchange
Currency exchange is permitted at the Front Desk. Only overseas travelers staying in the Hotel can use the exchange service. Nepali nationals may not use this service. Only cash in all major foreign currencies as per the Act of Nepal Rastra Bank (National Bank) may be exchanged. Up to 500 US Dollar may be exchanged at one time.
When exchanging money, proof of identification is required. Accordingly, you will be asked to provide your address, nationality and signatures well as your passport for confirmation.

Third and Extra Person Fee
Room rates are listed for single/double occupancy. Additional adults sharing a room will incur a charge $100-$250 per night per person according to the room category you have booked.

Rollaway Beds and Connecting Rooms
Room type must fit rollaway and requests must be confirmed at the time of booking. Connecting rooms are limited and must be confirmed with advance information.

To Avoid Causing Fire
Please do not use/bring any appliances that could start a fire in the guest rooms. Please refrain from actions that may cause fires. Please do not meddle with the fire-fighting facilities, as it can compromise

Safety and security.
To Maintain Security, upon arriving in your room, please examine the map on the back of the door for evacuation procedures. Please make sure that during your stay, your door is closed and locked when you leave your room.
Only registered guests are permitted to use the guest rooms. Please do not invite visitors into your room. The Lobby and the Lounge are open to visitors who come to see you (the same applies for attendants working at banquets in the Hotel). To contact guests, please use the house phone in the Lobby or contact in Front Desk for the assistance.

Handling of Valuables, Deposited and Lost Articles
Please leave money and valuables in the safe deposit locker provided in your room. Please use a pin code to lock and unlock the safety locker. If you forgot your pin code, please contact Front Desk for your assistance. Please bear in mind that the Hotel shall not be held liable for damage caused by loss of money or breakage of valuables, in cases where guests have left valuables and cash outside the safe deposit locker provided in the room.

Restaurant (Bar) and Room service
Breakfast starts at 7am. If you wish to use it early in the morning, please inform Front Office by 5 pm the day before. Restaurant & Bar will open from 11am to 10pm (Last order 9 pm), and we will close our main kitchen after 10 pm to 7 am.

Other Rules
Please do not bring into the Hotel such articles as may disturb other guests (dogs, cats, or other animals), heat emitting or explosive, malodorous material, articles liable to cause danger or other articles of which possession is prohibited by Nepal Law.
Please refrain from shouting, singing, or other loud activities, gambling, actions which may contravene with public morals or decorum, or other activities which may disturb other guests.
Please do not use the guest room, the Lobby, or other facilities for business purpose (exhibition, advertisement, publicity, sales and others) without permission of the Hotel.
Please do not tamper with facilities and equipment in the Hotel, and use them for their proper use.
Please do not display or leave articles in the window, on the balcony of your room, in the hallways, or in the Lobby.
Please make sure that the water has stopped running after you use the tub or basin. If water is left overflowing, it may damage rooms next to yours and on the floor below. In such cases as mentioned above, guests responsible will be required to pay compensation for damages and inconvenience to the Hotel.
Please do not enter the hotel wearing wooden sandals, roller skates, roller-blades or footwear equipped with wheels. We may refuse to offer accommodation to persons under age who intend to stay in the Hotel without the permission of their guardians.
The bathrobes provided are for in-room use only. Entry into restaurants whilst wearing slippers is not permitted.
If customer loss of a room key will result in a Rs500 charge to cover the cost of changing the lock. And customer can move the room table but if the is any damage the guest are liable of Rs 30,000.
Please refer to the terms and conditions for your comfortable stay.